Frequently Asked Questions (FAQs)

Q. Will Errors in Grammar or Spelling be Corrected?

A. Unfortunately, no alterations are made to your text once entered on our website. It's crucial to review your order before submission and carefully examine your confirmation email.

Q. Is It Mandatory to Use Every Text Line?

A. Leaving text lines blank is absolutely fine. Simply enter "NO TEXT" in the respective text box.

Q. Can Orders Be Cancelled?

A. Yes, cancellation is possible, though a fee may apply to personalized orders if our production team has already printed your custom labels.

Q. Do You Provide Proofs of Personalized Items?

A. Regrettably, proofs aren't available at this time. However, we offer sample items for a small fee. Contact our customer service team for assistance.

Q. How Do I Know If an Item Is Out of Stock?

A. If an item is out of stock, you can still pre-order it. Our team will provide an estimated arrival date and won't charge your card until the item is ready to ship.

Q. Can Changes Be Made After Placing an Order?

A. Changes may be possible if labels haven't been printed yet, although a reprint fee may apply. Reach out to our customer service team for assistance.

Q. Is There a Minimum Order Requirement?

A. Yes, most personalized items have minimum order requirements, which are detailed on each product page.

Q. In What Currency Are Prices Quoted?

A. All prices are quoted in US Dollars.

Q. Will I Be Charged Sales Tax?

A. Sales tax is collected on orders within the United States in compliance with state laws. The amount varies by state.

Q. What Are Your Operating Hours?

A. Our customer service team is available Monday through Friday, 9 am - 5 pm PST, reachable via email or chat support.

For any other inquiries, feel free to contact us via email or chat support. We're here to assist you!